You can't really lose a voucher, because we can always issue a new one. Email us and we'll resend it. You may also still have the original, which was emailed to you as a PDF right after you downloaded it.
Find the original first
- Search your inbox for the email you got when you downloaded the voucher. If you used a work address, check there as well as your personal one.
- Check your spam or junk folder. If the email isn't there, check that you typed your address correctly when you downloaded the voucher.
- Open the email. It has three options: download the voucher to your phone or computer, add it to Apple Wallet, or save it to Google Pay. A wallet app keeps it on your phone when you book.
You can print it again
Printing the same voucher again is fine. Each voucher is for one person and works for one booking, so don't share it. Once it has been used, it can't be used again.
Can't find the email?
Email us with your workplace name and the email address you used, and we'll resend your voucher.
Still stuck?
Email flu@corporatecare.com.au.