Your voucher's expiry date is printed on it. Programs usually run until 31 August, but some pharmacy partners finish earlier, so check the date before you book.

## When vouchers start and stop

- **Start:** vouchers usually start working in the last week of March. Before the start date, the pharmacy's booking site will reject the code.
- **End:** programs normally run until 31 August, but some pharmacy partners finish corporate vouchers earlier. Smaller stores sometimes stop before their chain does.

We stop offering a pharmacy's vouchers about a week before that pharmacy's end date, so you shouldn't be able to download a voucher the pharmacy can no longer honour.

## Your workplace may set its own deadline

Your company's code can have a download deadline, for example no downloads after the last week of June. If the code won't give you a voucher, ask your wellbeing organiser or People & Culture team whether a deadline has passed.

## Vouchers don't carry over

A voucher is for the season it was downloaded in. Last season's voucher won't work this season, and each voucher is for one person and one booking.

## If your voucher has expired or your pharmacy has finished

Email us. We'll check what your workplace's program still allows and help you find another option. If the problem is the code itself, see [My voucher code isn't working](/hc/flusmart/articles/my-voucher-code-isnt-working). If the pharmacy has stopped offering flu shots, see [The pharmacy can't give me my flu shot](/hc/flusmart/articles/the-pharmacy-cant-give-me-my-flu-shot).

## Still stuck?

Email flu@corporatecare.com.au.